COMPANY PROFILE
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine. I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.
I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath.
OUR MISSION
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine. I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.
OUR PROMISE
- Providing high quality transportation services to all of our clients
- Invest in our employees to provide better service and company growth
- Worry about enviroment according to latest industry standard
- Safety as top priority in assuring safe work procedures
- Investing in technology to provide fast, acurate and cost-effective service
- Living up to highest industry standards
BOARD OF DIRECTORS
Rafi Kodjavakian
President and Owner
script to come soon
James Rodriguez
Senior Vice President of Operations
As the Senior Vice President of Operations at Final Touch Delivery Service, James oversees delivery operations spanning 12 warehouse locations. James is responsible for budgeting, P&L performance, best practices, compliance and RFP development. With 8 years of dedicated service at FTDS, he plays a pivotal role in surpassing customer and consumer expectations daily.
James brings a wealth of experience in logistics and the final mile sector, having worked with renowned companies like Leaseway, 3PD, Home Delivery Link, and Cory Home Delivery. His expertise includes establishing multi-city delivery locations for top-tier clients such as Sears, Best Buy, Lowe’s, Macy’s, American Signature Furniture, and La-Z-Boy.
Passionate about cultivating FTDS as a brand synonymous with cost-effective execution and exceptional consumer outcomes, James fosters team development through mentorship. He champions a culture of growth, emphasizing fairness and respect at every level within the organization.
Luis Rivera
Director of Operations
Leading operational excellence across 7 hubs in California, Nevada, Illinois, Ohio, Indiana, Maryland, and Florida, Luis is dedicated to driving team development and efficiency. His focus on SOP execution and exceeding customer KPI metrics showcases his commitment to delivering top-notch results.
With a rich background at Guiney Delivery Services, Affinity Logistics, and 3PD, Luis brings a wealth of experience in optimizing operations for renowned brands like Flexsteel, Thomasville, Walter E. Smithe, Lowe’s, Best Buy, Sears, and Macy’s. His expertise extends to transforming delivery teams, managing budgets, P&Ls, and RFP development.
Luis's philosophy revolves around the 4Ps - People, Pride, Performance, Profit. He believes that success stems from having the right people who take pride in their work, perform exceptionally, and ultimately drive profitability.
Gabriel Gonzalez
Southern Regional Account Executive
In his role as Southern Regional Account executive, Gabriel plays a pivotal role in managing operations across South Florida, Alabama, and Southern Illinois while also providing support to operations in North Carolina. His responsibilities encompass overseeing daily operational tasks such as workload planning, driver communication and training, consumer experience, and customer relationships.
With a background that spans distribution, logistics, and facilities management, Gabriel has diligently climbed the career ladder. His expertise shines through in supporting new store launches and his proactive approach to problem-solving, emphasizing efficiency through continuous improvement, strategic planning, and team building.
Cynthia Garcia
Western Regional Account Executive
Cynthia Garcia, our dedicated Western Regional Account Executive, leads delivery teams in the Chicago area hub, extending services to Wisconsin, Minnesota, Western Iowa, Northern Illinois, Northern Indiana, and Western Michigan while also providing support to Las Vegas, Reno and Salt Lake City Markets. Her role involves meticulous daily workload planning, driver training, effective communication, enhancing consumer experience, and nurturing customer relationships.
With a solid foundation starting at Final Touch Delivery Service 15 years ago, Cynthia's journey showcases her progression from a dispatcher to a manager and now excelling as an Regional Account Executive. Her unwavering loyalty to the company and her teams underscores her belief in the power of hard work and commitment.
Chris Lawler
Eastern Regional Account Executive
In his role as Eastern Regional Account Executive, Chris Lawler efficiently manages hub and crossdock operations across Ohio and Eastern Michigan, extending delivery services into Indiana, Pennsylvania, Kentucky and West Virginia. With a focus on both middle and final mile deliveries, Chris excels in workload planning and reverse logistics execution. He prioritizes driver training, effective communication, enhancing consumer experience, and nurturing customer relationships.
Boasting an impressive track record of over 18 years in final mile logistics, Chris has provided invaluable support to renowned companies like Lowe’s, Home Depot, GE, Value City Furniture, JC Penny, and Mayfair. His dedication to ensuring seamless final mile execution stems from his belief that his contributions directly impact the overall success of the company.